Key Account Manager (Europe) at Unifeeder A/S - Denmark, Germany 

Aarhus (Denmark), Hamburg (Germany)

Are you an experienced commercial professional with deep expertise in container shipping and a passion for building trusted customer relationships? Do you thrive in a dynamic, international environment where you manage strategic accounts and drive long-term value? Then we’d like to hear from you.

Unifeeder is looking for an experienced Key Account Manager to manage and grow major liner customer relationships in Europe. The role focuses on deep customer engagement, commercial development, and ensuring exceptional service delivery through our feeder network.

Working as Key Account Manager, Feeder Network, at Unifeeder

As Key Account Manager, you will take responsibility for managing some of Unifeeder’s most important customers. These customers represent a significant share of Unifeeder’s business, requiring strong commercial acumen, customer centricity, stakeholder management, and solution-oriented thinking.

You will act as the customer’s trusted advisor, negotiate service contracts, find network solutions, identify growth opportunities, and ensure customer satisfaction while maintaining profitability. Collaboration with Operations, Customer Excellence, Finance, and your commercial colleagues is essential to ensure smooth coordination and best-in-class service for your customers.

This position can be based preferably in our Aarhus or Hamburg office, depending on the candidate’s profile and preference. International travel is to be expected.

You will report to Søren Castbak – Chief Commercial Officer.

Who are we? 

Unifeeder is a dynamic logistics company delivering efficient transport solutions and sustainable supply chains to our customers daily. Operating across Europe and the Americas with more than 70 vessels, we facilitate the movement of over 3 million containers annually. As a key player in global and regional supply chains, we are committed to reducing emissions and fulfilling our environmental responsibilities. Unifeeder is part of DP World, a leading enabler of global trade. Learn more at www.unifeeder.com and www.dpworld.com.

Our employee benefits:

• Open and trusting work environment
• International career and professional development opportunities
• Remote work options
• Paid vacation
• Pension plan
• Personal health insurance
• Communication and IT package

Key responsibilities 

• Manage key accounts across the feeder network – build and nurture long-term relationships with major container shipping companies in Europe
• Drive business development by identifying and pursuing opportunities to grow your customer pipeline and portfolio
• Negotiate and manage contracts based on win-win principles, ensuring customer satisfaction and retention
• Monitor and manage performance through KPIs, forecasts, and business reviews; share insights and improvement initiatives with customers and internal stakeholders
• Collaborate across teams – Operations, Finance, Pricing, and Commercial Management – to ensure service excellence and seamless coordination
• Contribute to strategic development and continuous improvement, delivering customer insights that strengthen Unifeeder’s market position and customer experience

Who are you?

You hold a Bachelor’s Degree in Maritime Studies, Business Administration or related field, and are an experienced and confident commercial professional with solid background in the container shipping industry.

You bring a strategic mindset combined with operational understanding of vessel networks, cargo flows, vessel scheduling, and market dynamics.

Furthermore, we expect you to bring:

• 10+ years’ experience in container shipping, feeder operations, or liner trade management
• Sound knowledge of feeder services and transshipment logistics
• Excellent negotiation, communication, and stakeholder management skills
• Fluency in English and preferably German (spoken and written)
• Proficiency in MS Office and CRM systems (e.g. Microsoft Dynamics)
• A collaborative mindset mixed with independence, proactivity, and a drive to solve customer problems and deliver results

Please apply as soon as possible!

There is no fixed application deadline – we will review applications continuously and close the position once we find the right candidate.

For more information about the role and questions about the recruitment process, please contact: Rainier Jazmin – Senior Talent Acquisition Partner on +45 3136 7655.