Join our team as a Cargo Execution Agent (m/f/d) at DP World’s Shipping Solutions (formerly Unifeeder A/S) 

Hamburg, Germany

Are you passionate about customer service and eager for great career opportunities in an international and dynamic organization? Do you thrive in a fast-paced work environment with a focus on building strong relationships with customers and suppliers within cargo execution?

Shipping Solutions is seeking a curious and proactive team member for our Hamburg office. We are looking for candidates proficient in English, and speaking German is a plus.

Working in the Cargo Execution Hubports Team at Shipping Solutions

As a Cargo Execution Agent, your primary responsibility is to be proactively manage booking requirements from customers, optimizing vessel utilization while prioritizing customer demands and needs.

You join a diverse team of 13 colleagues and 2 managers, all committed to fostering a supportive team spirit, open collaboration, and constructive challenges. We seek a team player passionate about delivering outstanding service and comfortable with problem-solving and decision-making.

This position is based in Hamburg, Germany, and we are seeking candidates already residing in Hamburg. You are prepared for occasional travel and a work schedule that may include weekend and holiday shifts, with flexibility for changes due to illness, vacation, etc.

You report to Tobias Marzke, Cargo Execution Manager Hubports, and collaborate with various teams and functions at Shipping Solutions.

Who are we? 

DP World’s Marine Services business, Shipping Solutions EAM (formerly Unifeeder A/S) provides feedering services that connect major hubs with regional and emerging markets across Europe and the Americas. Operating a dense, high-frequency network, Shipping Solutions EAM plays a critical role in enhancing supply chain resilience, reliability, and schedule integrity for customers.

The business combines operational scale with disciplined network design, chartering and capacity management, underpinned by a strong safety culture. Through continued investment in network resilience, fuel strategy and customer partnerships, Shipping Solutions EAM supports efficient trade flows while advancing practical pathways to decarbonization across regional maritime networks.

Learn more at www.unifeeder.com and www.dpworld.com

Our employee benefits

• Open and trusting work environment
• International career and professional development opportunities 
• Flexible working structure with the option of 2 home office days per week
• Competitive base salary plus weekend/holiday duty supplement
• Paid Deutschlandticket
• Complimentary fresh fruits, coffee, tea, etc.
• Access to sport programs and discounts on memberships to select gym clubs and wellness facilities 

Key responsibilities  

• Maintain and build relationships with customers and suppliers
• Respond to sailing requests and create pre-bookings in the system
• Update bookings and ensure booking data accuracy
• Conduct daily capacity checks and plan capacity, checking deep-sea vessel connections
• Maintain close contact with internal stakeholders
• Coordinate stowage readiness, send loading lists to terminals, and prepare IMO documents
• Coordinate cargo readiness and finalize vessel documentation
  

Who are you?

You have experience in customer service or an educational background in logistics/shipping or a related field for at least 1-2 years. Experience in the container shipping business is a plus.

Furthermore, we expect you to:

• Have proficiency in English at a negotiation level (both verbal and written)
• Have strong command of MS Office packages (Excel, PowerPoint, etc.)
• Self-driven and independent, yet a team player

You also bring:

• A positive and analytical mindset with a proactive approach to problem-solving
• Excellent communication and interpersonal skills
• An ability to work under time-pressure and think outside the box
• Adaptability to changes in a fast-paced work environment
  

Please apply as soon as possible!

We will review applications continuously and close the position once we find the right candidate.

For more information about the role, please contact: Tobias Marzke – Cargo Execution Manager Hubports at +49 40 80803 1644.

For more information about the role or questions about the recruitment process, please contact: Rainier Jazmin – Senior Talent Acquisition Partner at +45 3136 7655