Transport/Customer service agent

Based in Hamburg (F/M)

Unifeeder is a dynamic logistics company with its HQ in Aarhus, Denmark. We are the market leader with the largest feeder and shortsea network for container transportation in Northern Europe and the Mediterranean. We meet our customers’ expectations by providing innovative and efficient transport and supply chain solutions.

As a dynamic Transport and Customer Service Agent in our Hamburg office, your primary responsibility will be to build a sustainable relationship with customers and suppliers and facilitate effective and proactive execution of booking management and intermodal/customer service delivery. You must ensure a high focus on intermodal solutions and while striving to maximize internal utilization and providing effective customer service.

Key responsibilities

  • Truck planning and execution of transport orders
  • Managing relations to suppliers and ensuring KPI targets are met
  •   Procuring intermodal services
  •   Embedding pro-active booking management in day-to-day execution, ensuring best possible utilization while maintaining high customer satisfaction
  •   Actively seeking constant improvement in internal/ external processes
  • Profile

  •   Dynamic profile with operational skills and profound knowledge in logistics, shipping and/or forwarding
  •   Analytical capabilities
  •   Sense of urgency
  •   Service excellence
  •   A timely and constructive approach
  •   Living the values of the company
  •   Business fluent English

    Please email your application and CV in English to as soon as possible. Note that we will reply an answer to the email address indicated by you. All applications are handled with complete confidentiality.
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