MyUnifeeder

Join our dynamic company and help us push the limits of logistics

About Unifeeder Our Locations

Join our dynamic company and help us push the limits of logistics

About Unifeeder Our Locations

Shortsea Customer Service

Copenhagen, Denmark

Do you want to join Unifeeder’s Regional Customer Service team in Copenhagen?

The main responsibilities include handling an efficient and proactive booking process, as well as a strong operational service delivery to our customers.

You will be a part of an agile and high performing team ensuring a constant focus on customer service quality and at the same time striving for the optimal utilisation of our assets to achieve our ambitious goals. In a daily operation with high pace and complexity you must be able to keep our goals and results in clear sight and at the same time have full focus on our customers to deliver as promised.

 

Areas of responsibility

  • Imbed proactive booking management in the day-to-day cargo execution, ensuring best possible tonnage utilisation combined with maintaining high customer satisfaction.
  • Managing internal and external relations ensuring that solutions and escalation of issues always can be done timely and efficiently.
  • Be focused on keeping deadlines and at same time always have an eye on all details securing high quality and best in class service delivery, keeping cost impact in sight.
  • Be driven by a continuous improvement culture, facilitate close cooperation between our departments and offices.
  • Actively seek good customer relations, living the values of the company and seeking constant improvements in everything we do.
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    Profile

  • Profound experience from forwarding or container shipping, ie. both Feeder and Shortsea
  • You speak at least one of the Scandinavia languages as well as English fluently
  • You hold operational skills as well as customer service experience
  • You work at high pace, and keep you head clear under challenging operational conditions
  • You respect deadlines and have a sense of urgency as well as focus on details
  • You are ready to challenge and document a process to optimise and seek improvement
  • You are motivated by achieving results and deliver best in class performance within both operation and customer service.
  • Ideally you have 2-5 years of experience with transport planning
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    Read more about your future workplace on www.unifeeder.com

    Send your application and CV to TAO@unifeeder.com as soon as possible and no later than 31.08.2019. We will conduct interviews and hire as soon as we have the right match.

    If you have any questions please contact Anders Møller at anm@unifeeder.com or +45 60107720.

     

    Unifeeder A/S | Midtermolen 3, 1. th. | 2100 København Ø | Tlf.: 88 38 03 00

     

    Unifeeder is a Danish company which in the last 40 years has specialised in Northern European Feeder and Shortsea traffic. Our fleet consists of ≈ 35 vessels which carry ≈ 2m TEUs annually. We are ≈ 370 employees in offices in Aarhus, Copenhagen, Drammen, Helsinki, Hamburg, Rotterdam, Gdynia, Stallingsborough and St Petersburg.

    Why work at Unifeeder

    Challenge

    Whether you are an accomplished professional or a promising new talent, at Unifeeder you will be challenged by the tasks, co-workers, and our customer portfolio which includes well-established industrial companies in Europe.

    Mobility

    With offices in nine countries, we encourage our employees to broaden their horizons by working in our international offices for shorter or longer periods. That makes Unifeeder a highly inclusive workplace with great knowledge flow.

    Diversity                                                         

    Unifeeder's family consists of approx. 400 employees with backgrounds from close to 20 nationalities, therefore we strive to create a workplace that embraces the diversity of backgrounds and perspectives of the employees.

    Growth

    Our employees are our best asset. The continued encouragement and support of their professional growth is built into our core. We welcome initiatives that will promote growth and bring improvement to  Unifeeder's process flow

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